Housing & Homelessness
Our Advice & Casework service provides practical guidance, advocacy and one-to-one support for individuals and families facing urgent or complex challenges.
We focus on safe information, structured problem-solving, and trusted referral pathways to help people stabilise their situation and move forward.
How We Can Help
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Homelessness prevention and pathway planning
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Support understanding housing rights and responsibilities
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Guidance on housing applications and required documentation
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Advocacy with local authorities and housing providers
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Support engaging with statutory homelessness services
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Warm referrals into specialist homelessness, tenancy sustainment and legal advice services
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Ongoing support where cases involve risk or complexity
Who It Is For
This service is for individuals and families who are:
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Homeless or at immediate risk of homelessness
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Facing eviction or tenancy breakdown
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Leaving asylum accommodation without secured housing
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Living in unsafe or unsuitable housing
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Struggling to understand housing rights and options
We prioritise:
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Refugees, asylum seekers and migrants
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Families with children
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Individuals at safeguarding risk
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Those facing multiple or complex barriers
This service works alongside: BASE+ Programme