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Image by Bernd 📷 Dittrich

Housing & Homelessness Programme

We provide housing-focused casework to support people who are homeless, at risk of eviction, leaving asylum accommodation, or unable to navigate housing systems. This includes advocacy, prevention support, and structured referral routes to specialist partners.

What we deliver

  • Homelessness prevention and housing navigation

  • Advocacy with statutory services and housing partners

  • Support for new refugees facing time-limited move-on pressures (benefits, bank access, tenancy barriers)

  • Warm referrals to specialist homelessness agencies and local partners

Common issues we support with

We regularly support individuals and families facing:

  • Unsafe or unsuitable asylum accommodation, including safeguarding risks

  • Delays or failures in housing responses from statutory or contracted providers

  • Homelessness or risk of eviction

  • Move-on pressures for newly granted refugees, including short notice to leave asylum housing

  • Barriers accessing private tenancies, including lack of guarantors, deposits or bank accounts

  • Complex housing navigation, where systems are difficult to understand or engage with

  • Cases where safeguarding concerns intersect with housing instability

Key Outcomes

Annual statistics and outcomes directly related to the delivery of our BASE+ Programme.

A total of 1,025 cases were supported from May 2024 to June 2025. From these:

  • 371 families and 64 individuals supported into temporary accommodation

  • 33 people supported to access private sector housing

  • 107 people supported to settle in new homes

  • 84 people supported to address housing-related debts

Case Study

An Iranian Kurdish mother and her 10-year-old son experienced sexual abuse while living in asylum accommodation. Following a referral from NHS services, AIG intervened, advocating with housing providers and relevant agencies to challenge unsafe conditions and delays. As a result of this sustained support, the family was moved into safe and suitable accommodation.

"AIG fought for me and my son when no one else would."

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